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Contact the Editorial Team

How to email PlayWizardOfOzSlots about errors, guide questions or casino listings, and where to take a withdrawal or account dispute with a casino instead.

Our inbox is [email protected]. It is the one channel we use for readers, game studios and casinos alike, and messages are answered by the PlayWizardOfOzSlots Editorial Team, usually in a few business days.

Good reasons to write

You found a mistake

Wizard of Oz slots come in many editions, from Ruby Slippers to Road to Emerald City, and details are easy to mix up. If we have attached a feature to the wrong edition, quoted an outdated licence or listed a casino that has dropped a title, send the page link and your evidence. A provider page or a regulator’s licensee list carries more weight than a forum post. We check every report and correct the page if the source holds up.

You have a question about a guide

Maybe the how to play guide skipped a step, or the bonus page left you unsure about a wagering rule. Ask us. Useful questions often become new paragraphs on the page.

You represent a casino or studio

We are happy to hear about new launches and market approvals. Bear in mind that a casino reaches our casino page only after we find the game in its lobby and confirm its licence.

When we are the wrong address

Disputes over withdrawals, bonuses or closed accounts can only be settled by the operator that holds your funds. Raise them with that casino in writing first. If the casino is licensed by a US state, its gaming regulator, such as the New Jersey Division of Gaming Enforcement, typically accepts complaints about licensees. Offshore operators point to their own licensing body or dispute service in their terms.

And if gambling itself has become a worry, please use the helplines on our responsible gambling page rather than waiting for an email reply.

A note on your information

We read what you send, reply, and then delete the thread when it is finished. Nothing is passed to casinos or used for marketing. Never include bank details, passwords or identity documents. The privacy policy has more.

Sources

  1. New Jersey Division of Gaming Enforcement: complaintsnjoag.gov · checked